Resource Hub
Western States Sheriffs' Associat...
Reno, NV
Florida Sheriffs Association Jail...
Orlando, FL
NCCHC – CorrectionalHealth Care
New Orleans, LA
Texas Jail Association Annual Con...
San Marcos, TX
NIJO West
JailCON26
Chandler, AZ
ACA - 156th Congressof Correction
Pittsburgh, PA
NIJO Central JailCON26
Overland Park, KS
NY State Sheriffs' Assoc. Jail Ad...
Saratoga Springs, NY
NIJO South JailCON26
Chattanooga, TN
NCCHC - Correctional Health Care
Las Vegas, NV
California State Sheriffs Associa...
Sonoma, CA
How to Document a Provi...
Learn how to document a provider visit using CorrecTek Spark.
Self-Guided
How to Document a Menta...
Learn how to document a MH/psychiatrist visit using CorrecTek Spark.
Self-Guided
How to Document a Nurse...
Learn how to document a nurse visit using CorrecTek Spark.
Self-Guided
How to Document a Denta...
Learn how to document a dental visit using CorrecTek Spark.
Self-Guided
Patient Chart Prep
Learn how to prepare a patient’s chart, ensuring allergies, prescriptions, and orders are recorded before going live.
Self-Guided
Accessing the MAR
Learn how to review upcoming doses and track administered, missed, or unadministered doses in the Medication Administration Record (MAR).
Self-Guided
Viewing the Patient Tim...
Learn how to access the patient’s timeline to view orders, documents, encounters, and more.
Self-Guided
Password Change - User ...
Learn how to change your password through user options.
Self-Guided
Documenting a New Note
Learn how to create a note, such as an unscheduled patient visit, on the patient's chart.
Self-Guided
Generating New Items
Learn how to create new orders in the system, such as blood pressure or blood sugar, based on verbal orders from a provider.
Self-Guided
Creating a New Prescrip...
Provides step-by-step instructions to create a new prescription for a patient.
Self-Guided
Completing Daily Workfl...
These lessons teach how to complete patient tasks, renew orders, approve/reject items, and review lab results with comments.
Self-Guided
Tasks Due Patients to be Seen Renewal Tasks Labs to Review Approve/Deny Tasks
Contact Search
Learn how to use the system column to search the database for any type of added contact - patients, providers, insurance, etc.
Self-Guided
Reviewing the Patient C...
Learn how to access a patient's chart to review medications, allergies, medical history, and other patient-related information.
Self-Guided
Administering a Dose or...
Learn how to document a dose or treatment directly from the MAR/TAR.
Self-Guided
Administering a STAT Do...
View step-by-step instructions for documenting a STAT dose that has been administered.
Self-Guided
Discontinuing a Prescri...
Learn how to discontinue a prescription or order directly from the MAR/TAR.
Self-Guided
Viewing the System Time...
Learn how to use the System Column to access the system-wide timelines for all patient records.
Self-Guided
Importing Scanned Docum...
Learn how to upload scanned documents to a patient record.
Self-Guided
Provider Certification
Test your knowledge of the information provided in the lessons.
Approximate Lesson Time: 30 min.
Performing a Med Pass
Learn how to document doses using a Med Pass through the system column.
Self-Guided
Med Pass - Additional I...
Learn how to locate a previously started or completed med pass as well how to change a documented dose.
Self-Guided
Nurse Certification
Test your knowledge of the information provided in the lessons.
Approximate Lesson Time: 30 min.
Assigning Lab Results
Learn how to assign scanned lab results to patients.
Self-Guided
Scheduling Outside Visi...
Learn how to create referrals for outside specialists.
Self-Guided
Trustee/Worker Medical ...
Learn how to clear a trustee/worker for medical duties on behalf of a patient.
Self-Guided
Monthly Statistical Rep...
Learn how utilize the Reports Tab to access end-of-month reports to view items such as medication refusal, chronic care visits and more.
Self-Guided
Blood Sugars Due
Learn how to access the list of patients due for a blood sugar reading and document the results.
Self-Guided
Unscheduled Blood Sugar...
Learn how to document an unscheduled blood sugar reading without working from a predefined list of patients.
Self-Guided
Patients on Special Die...
Learn how to view and print a list of patients who require special diets.
Self-Guided
Editing Users
Learn how to edit display and login names using Maintain Users in the Utilities Tab.
Self-Guided
Password Change - Admin...
Learn how to reset a user’s password using Maintain Users in the Utilities Tab.
Self-Guided
User Departments
Learn how to manage departments to control user access and privileges in the system.
Self-Guided
User Preferences
Learn how administrators can set user preferences via Maintain Users in the Utilities Tab.
Self-Guided
Granting Emergency Acce...
Learn how to grant emergency access to users through Maintain Users in the Utilities Tab.
Self-Guided
Maintaining Departments
Learn how to add, remove, or manage departments using the Maintain Departments feature in the Utilities Tab.
Self-Guided
Daily Status Log
Learn how to trace a user’s activity by accessing the Daily Status Log in the Utilities Tab.
Self-Guided
Suspending a User
Learn how to suspend users no longer at the facility via the Utilities Tab.
Self-Guided
Merging Contacts
Learn how to merge duplicate patient accounts using the Merge Contacts feature in the Utilities Tab.
Self-Guided
Sealing a Contact
Learn how to seal patient or contact records as required through the Utilities Tab.
Self-Guided
Prescription Dictionary...
An overview of the Prescription Dictionary found in the Dictionaries Tab.
Self-Guided
Adding a New Prescripti...
Learn how to add or modify a prescription using the Prescription Dictionary in the Dictionaries Tab.
Self-Guided
Prescription Authorizat...
Learn how to require an authorization for a prescription based on the prescription category.
Self-Guided
Manage 'Unable to Admin...
Learn how to add or edit reasons for non-administered orders and prescriptions using the Dictionary Tab.
Self-Guided
Maintain Providers
Learn how to add or update provider information using the Maintain Providers Dictionary.
Self-Guided
Authorization Requests
Learn how to create orders that require authorization.
Self-Guided
Reviewing Authorization...
Learn how to view and manage submitted authorization requests.
Self-Guided
Reviewing Log Entries
Learn how to access and review log entries to track changes made to items.
Self-Guided
Jailer Dashboard
An overview of the dashboard designed to help non-medical staff quickly navigate the system.
Self-Guided
Text Notes
Learn how to add and remove virtual sticky notes on a patient.
Self-Guided
Enabling the Dashboard ...
Learn how to customize task views, item counts, and more using color-coded tabs through the dashboard options.
Self-Guided
Barcode Scanner
Learn how to use a barcode scanner with Med Pass to document doses.
Self-Guided
Performing an Intake
Learn how to document a new intake, similar to documenting a new note.
Self-Guided
Nurse Sick Call
Practice documenting a nurse sick call with this simulated lesson.
Self Guided
Patient Chart & New Ord...
Learn how to navigate the system to open a patient’s chart and create new orders.
Self-Guided
Med Pass - Missing Dose
Learn what to do when a dose is missing from the Med Pass.
Self-Guided
Med Pass - Missing Pati...
Learn how to handle situations when a patient needs medication but isn't listed on the Med Pass.
Self-Guided
Medical Assistant Certi...
Test your knowledge of the information provided in the lessons.
Approximate Lesson Time: 30 min.
Patients to be Seen (Gr...
As a part of the Daily Workflow Process, learn how to document dental visits using the graphic chart.
Self-Guided
Advanced Dental Feature...
Discover additional features of the dental graphic chart, such as adding a dental class, editing tooth images, and marking primary or permanent teeth.
Self-Guided
CorrecTek, EHR, Dental Provider, Job Aid, Charting, Nurse
Create Prescription
Use this guide to create a prescription outside a system workflow
Written Guide
CorrecTek, Spark, EHR, EMR, System Admin, Reference, Security Log, Daily Review, CTK_145_v8_pdf
Daily Status Log
This guide explains how to access and review the Daily Status Log.
Written Guide
CorrecTek, EHR, Dental Provider, Job Aid, Charting, CTK_102_v8_pdf
Dental Visits Due
Use the Dental Visits Due button to access patients waiting to be seen by a dental provider, follow the workflow, complete required tasks, and document visits.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, Nurse, Job Aid, Data Migration, Onboarding
Document Chart Prep
Use this guide to document chart prep in CorrecTek Spark.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, Nurse, Job Aid, How To, Provider
Document New Note
Use this guide to complete the visit note and electronically sign the encounter.
Written Guide
CorrecTek, Spark, Nurse, Policy, Troubleshooting, System Status, Critical Outage, System Admin
Experiencing an Outage
Use this guide to manually manage critical patient tracking and administrative data within the CorrecTek Spark EHR System during a facility network or data interface outage.
Written Guide
Nurse, FAQ, Troubleshooting, General Support, Reference
Frequently Asked Questi...
Use this guide to handle support requests, manage system adjustments, and troubleshoot hardware using the CorrecTek Spark system.
Written Guide
CorrecTek, Spark, Nurse, Policy, Security, Access Control
Granting Emergency Acce...
Use this guide to grant and revoke emergency access in CorrecTek Spark.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, system admin, IT, How To, Job Aid, Data, Dentist
How to Document a Denta...
Use this guide to document a dental visit using the CorrecTek Spark EHR System.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records,System Admin, How To, Configuration, Org Structure, Facility Setup
How to Document a MH/Ps...
Use this guide to document a Mental Health or Psychiatrist visit using the CorrecTek Spark EHR System.
Written Guide
CorrecTek Spark, Documentation, Correctional EHR, Patient Flow, Spark Desktop, Automated Dictation, Electronic Signature, Electronic Medical Record (EMR)
How to Document a Provi...
This guide explains how to document a Medical Provider visit using the CorrecTek Spark EHR System.
Written Guide
Nursing, Order Entry, CPOE, Clinical Task,CorrecTek, Spark, EHR, EMR, electronic health records, eLearning, correctional healthcare, jail EHR, prison EMR, juvenile detention, mental health, behavioral health, transition of care, training, healthcare IT, software, documentation
Initiate Order
Use this guide to initiate repeating and single-treatment orders in CorrecTek Spark.
Written Guide
Nursing, How To, Job Aid, Navigation, Spark Desktop, Onboarding
Introduction to CorrecT...
Use this guide to navigate, search and customize the home screen in CorrecTek Spark.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, eLearning, correctional healthcare, jail EHR, prison EMR, juvenile detention, mental health, behavioral health, transition of care, training, healthcare IT, software, documentation
Maintain Departments
Use this guide to add or remove users from departments using the CorrecTek Spark EHR software.
Written Guide
CorrecTek, Spark, EHR, EMR, Electronic Health Records, Nursing, How To, Navigation, User Settings, Onboarding
Maintain Providers
Use this guide to add providers to the dictionary in CorrecTek Spark.
Written Guide
System Admin, How To, Account Provisioning, Access Control, Security Governance, EHR, Spark, CorrecTek
Maintain Users
This guide explains how to add or edit users using the CorrecTek Spark EHR software.
Written Guide
CorrecTek, Spark, EHR, System Admin, How To, Account Provisioning, Access Control, Security, Governance
Maintaining Sealed Cont...
Use Maintaining Sealed Contacts to seal, view or unseal a contact record.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, eLearning, correctional healthcare, jail EHR, prison EMR, juvenile detention, mental health, behavioral health, transition of care, training, healthcare IT, software, documentation
Maintaining the Prescri...
Use this guide to add a prescription to the dictionary database in CorrecTek Spark EHR system.
Written Guide
System Admin, How To, Account Provisioning, Access Control, Security Governance, EHR, Spark, CorrecTek
Managing Departments
Use this guide to add or remove users from departments using the CorrecTek Spark EHR software.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, eLearning, correctional healthcare, jail EHR, prison EMR, juvenile detention, mental health, behavioral health, transition of care, training, healthcare IT, software, documentation
CorrecTek, Spark, EHR, EMR, electronic health records, prescription, medication, med pass, distribution, daily work flow, nurse
CorrecTek, Spark, EHR, EMR, electronic health records, eLearning, correctional healthcare, jail EHR, prison EMR, juvenile detention, mental health, behavioral health, transition of care, training, healthcare IT, software, documentation
Medication Administrati...
Use this guide to open the MAR, document doses or treatments, and discontinue an order or prescription. For demonstration purposes, the steps in this guide begin from the Active Patients button.
Written Guide
CorrecTek, Spark, EHR, System Admin, How To, Account Provisioning, Access Control, Security, Governance
Merge Contacts
Use this guide to merge two contact records using the CorrecTek Spark EHR software.
Written Guide
CorrecTek, EHR, Suspend Access, System Admin, How To, Compliance, Access Control, Deactivation, Reactivation
Monthly Statistical Rep...
Use this guide to access and review Monthly Statistical Reports.
Written Guide
CorrecTek, Spark, Admin, Policy, Reporting, Analytics Module, Monthly Review
Orders Awaiting Authori...
Use this guide to access the Orders Awaiting Authorization workflow and approve or deny orders.
Written Guide
CorrecTek, Spark, EHR, Electronic Health Records, Nursing, Tutorial, Medication Orders, Pharmacy, Clinical Task, Admin
Patients on Special Die...
Use this guide to access the Patients on Special Diets list in CorrecTek Spark.
Written Guide
CorrecTek, EHR, Nursing, Tutorial, Charting, Patient Chart, Daily Task
Patients on Worker Clea...
Use this guide to access and print the Patients on Worker Clearance list in CorrecTek Spark.
Written Guide
CorrecTek, Spark, Nursing, Job Aid, Order Entry, EHR, CPOE, Pending Review
Patients to Be Seen
Use the Patients To Be Seen button to view and manage the list of patients who are scheduled for care.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, approval,
Pending Outside Visits ...
Use this guide to access the referral screen and schedule outside visits in CorrecTek Spark.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, correctional healthcare, Customer Support, IT, Technical, Error
Pending Referrals
Use this guide to access the referral screen, document completed appointments or handle cancelled and rescheduled visits within CorrecTek Spark.
Written Guide
CorrecTek, EHR, Dental Provider, Job Aid, Charting, CTK_103_v8_pdf
Perio Exams Due
Use this guide to understand how to follow the perio exam workflow, complete required tasks, and document visits.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, request, medical records, Job Aid, Nurse
Prescription Authorizat...
Use this guide to configure prescription authorization settings in CorrecTek Spark EHR system.
Written Guide
CorrecTek, EHR, Nursing, Job Aid, Med Pass, MAR, Med Exception
Release of Medical Info...
Use this guide to access and complete a Release of Medical Information in CorrecTek Spark.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, correctional healthcare, Customer Support, IT, Technical, Error
Request Technical Suppo...
Use this guide to request help using the Request Technical Support option in the CorrecTek Spark desktop.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, correctional healthcare, System Admin, Password, User, How To Onboarding
Reset Password
Use this guide to reset a user's password via Maintain Users using the CorrecTek Spark EHR software.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, correctional healthcare, System Admin, Password, User, How To Onboarding
Reset User Password
Use this guide to reset a user's password via Maintain Users using the CorrecTek Spark EHR software.
Written Guide
CorrecTek, Spark Desktop, EHR, Admin, How To, Directory, Provider Registry, System Configuration
Running Reports
Use this guide to access and review reports in CorrecTek Spark EHR system.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, eLearning, correctional healthcare, jail EHR, prison EMR, juvenile detention, mental health, behavioral health, transition of care, training, healthcare IT, software, documentation
Search Contacts
Step-by-step guide search for specific contacts in the CorrecTek Spark EHR system.
Written Guide
CorrecTek, EHR, Suspend Access, System Admin, How To, Compliance, Access Control, Deactivation, Reactivation
Suspending a User
Use this guide to suspend users in CorrecTek Spark EHR software.
Written Guide
CorrecTek, Spark, EHR, EMR, Electronic Health Records, correctional healthcare, Job Aid, How To, Transfer, Report
System Timeline
Use this guide to access the System Timeline, select categories, and review entries in CorrecTek Spark.
Written Guide
CorrecTek, Spark, EHR, EMR, Electronic Health Records, correctional healthcare, Job Aid, How To, Transfer, Report
CorrecTek, Spark, EHR, EMR, electronic health records, eLearning, correctional healthcare, jail EHR, prison EMR, juvenile detention, mental health, behavioral health, transition of care, training, healthcare IT, software, documentation
Unable to Administer Re...
Use this guide to add an unable to administer reason to the dictionary in CorrecTek Spark EHR system.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, system admin, IT, How To, Job Aid, Data
Unassigned Scanned Docu...
This guide explains how to upload an external record using the CorrecTek Electronic Health Record (EHR) system in non-hosted environments where CorrecTek is installed and managed on the organization’s internal infrastructure.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, referrals, How To, Job Aid, Process
Upload External Documen...
Use this guide to attach an external document in CorrecTek Spark for non-hosted environments.
Written Guide
CorrecTek, EHR, Nursing, Provider, Nursing Health, Dental, Job Aid, Triage, Patient Queue, Daily Workflow
User Preferences
Use this guide to access and edit User Preferences using the CorrecTek Spark EHR software.
Written Guide
CorrecTek, EHR, Provider, Prescription, Policy, Approvals, Pharmacy, Compliance
Viewing a Log
Use this guide to access and review a log in CorrecTek Spark EHR system.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, eLearning, correctional healthcare, jail EHR, prison EMR, juvenile detention, mental health, behavioral health, transition of care, training, healthcare IT, software, documentation, CTK_147_v8_pdf
View Options
Use this guide to access various views in the CorrecTek Spark EHR system.
Written Guide
CorrecTek, Spark, EHR, Nursing, Tutorial, Charting, Patient Chart, Daily Task
Viewing the Patient Cha...
Use this guide to open and navigate a patient's chart in CorrecTek Spark.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, eLearning, correctional healthcare, jail EHR, prison EMR, juvenile detention, mental health, behavioral health, transition of care, training, healthcare IT, software, documentation, CBI, business intelligence, Microsoft power BI
CBI Tier 1 Instructions
Use this guide to access and review Basic (Tier 1) CBI Dashboards.
Written Guide
CorrecTek, Spark, EHR, EMR, electronic health records, eLearning, correctional healthcare, jail EHR, prison EMR, juvenile detention, mental health, behavioral health, transition of care, training, healthcare IT, software, documentation, CBI, business intelligence, Microsoft power BI
CBI Tier 2 Instructions
Use this guide for advanced options, screens and reports using CBI Dashboards.
Written Guide
How CorrecTek EHR is Se...
As correctional healthcare evolves toward clinic-style care delivery models, facilities require an Electronic Health Rec...
How Medicaid Reentry Wa...
Key Takeaways Medicaid waivers are expanding healthcare access before release Reentry is a high-risk period for justice-...
The Operational Cost of...
Key Takeaways Paper-based healthcare systems create inefficiencies in jail operations Fragmented records slow clinical d...
The Hidden Liability in...
Key Takeaways Poor documentation is one of the leading sources of liability in jail healthcare Fragmented and delayed re...
EHR Pricing Explained: ...
Implementing an Electronic Health Record (EHR) system is a significant investment, but how much does it actually cost? I...
8 Ways Electronic Healt...
Healthcare should be a place of healing and safety. Yet, the reality reveals a stark contrast. About 1 in 10 patients wo...
Understanding the Medic...
The Medicaid 1115 waiver is a vital mechanism in the U.S. healthcare system, allowing states to explore innovative appro...
Bridging Accountability...
In today’s fast-paced business environment, organizations across all industries are driven by the need for accountabilit...
8 Key Considerations fo...
Transitioning from paper charts to an Electronic Healthcare Record (EHR) system is a critical step in modernizing health...
Offline/Downtime Mode
Offline/Downtime Mode is a feature in an Electronic Health Record (EHR) system that lets authorized healthcare staff acc...
Substance Use Disorder ...
A Substance Use Disorder (SUD) assessment is a structured clinical evaluation used to identify whether a person has a su...
Psychiatric Medication ...
Psychiatric medication management is the structured process of prescribing, administering, monitoring, documenting, and ...
Mental Status Exam (MSE...
A Mental Status Exam (MSE) is a structured clinical assessment that evaluates a patient’s current psychological, emotion...
Antisocial Behavior Pla...
An Antisocial Behavior Plan (ABP) is a structured, individualized care and management plan used to identify, monitor, an...
Trauma-Informed Care
Trauma-informed care is a healthcare delivery approach that recognizes how deeply trauma can shape a person’s health, be...
Competency Evaluation
Competency evaluation is a structured approach to determining whether healthcare professionals have the knowledge, clini...
Mental Health Crisis Be...
A mental health crisis bed is a designated, clinically supervised space within a correctional facility for individuals e...
Psychiatric Inpatient A...
Psychiatric inpatient admission is the process of placing an individual in a secure, structured clinical setting for int...
Group Therapy Documenta...
Group therapy documentation is the structured record of clinical interactions, interventions, and participant responses ...
Residential Treatment P...
A Residential Treatment Program (RTP) is a structured, 24-hour therapeutic care setting designed for individuals who nee...
Quality Improvement (QI...
A Quality Improvement (QI) Program is a structured, data-driven approach healthcare organizations use to improve patient...
Compassionate Release D...
Compassionate release documentation includes the clinical, legal, and administrative records used to support an incarcer...
Involuntary Medication ...
An Involuntary Medication Order (IMO) is a legally authorized directive that allows healthcare providers to administer m...
Informed Consent Docume...
Informed consent documentation records a patient’s voluntary agreement to a medical treatment, procedure, or interventio...
ADA Accommodation (Corr...
ADA accommodation in corrections refers to the modifications, adjustments, and services provided within correctional fac...
BOP Standards
BOP Standards are the clinical, administrative, and operational guidelines set by the Federal Bureau of Prisons (BOP) to...
PBNDS Standards (Perfor...
PBNDS Standards are a set of federally established guidelines developed by U.S. Immigration and Customs Enforcement (ICE...
Responsible Health Auth...
A Responsible Health Authority (RHA) is the licensed healthcare professional designated to oversee the delivery, quality...
CPOE (Computerized Phys...
Computerized Physician Order Entry (CPOE) is a digital system that enables healthcare providers to enter, manage, and tr...
Deliberate Indifference
Deliberate indifference is a legal standard in correctional healthcare that describes situations in which a staff member...
Medication Destruction ...
A Medication Destruction Log is a formal record used to document the disposal of medications that are expired, contamina...
Narcotic Count Log
A Narcotic Count Log is a controlled record used to track the inventory of narcotic medications within a healthcare sett...
Pharmacy Consultation
Pharmacy consultation is a clinical service in which pharmacists review, evaluate, and guide medication therapy to ensur...
Medication Co-Pay
A medication co-pay is a fixed fee patients pay when they receive prescribed medications or related healthcare services....
Non-Formulary Request
A non-formulary request is a formal process healthcare providers use to obtain approval for a medication not included on...
Directly Observed Thera...
Directly Observed Therapy (DOT) is a clinical practice in which a healthcare professional watches a patient take their p...
Controlled Substance Wo...
A controlled substance workflow is the set of structured processes used to manage, track, dispense, and document medicat...
Chronic Disease Managem...
Chronic Disease Management refers to the ongoing, coordinated care and monitoring of individuals with long-term health c...
Prenatal Care in Correc...
Prenatal care in corrections refers to the medical, behavioral, and support services provided to pregnant individuals du...
Dialysis in Corrections
Dialysis in corrections refers to the delivery of life-sustaining renal replacement therapy to incarcerated individuals ...
Dental Screening
Dental screening refers to the initial assessment of an individual’s oral health to identify existing conditions, urgent...
Infirmary-Level Care
Infirmary-level care refers to an elevated level of on-site medical service within a correctional facility for individua...
Clinical Workflow
Clinical workflow refers to the organized sequence of steps that healthcare professionals follow to deliver patient care...
Patient Chart
A patient chart is a detailed medical record that captures a patient’s health history, clinical assessments, treatment p...
Requisition
A requisition is a formal request used within an organization to initiate the process of obtaining goods, services, or r...
Radiology Interface
A radiology interface serves as a digital connection between an Electronic Health Record (EHR) system and radiology plat...
Productivity
Productivity in healthcare refers to the efficiency and effectiveness with which clinical and administrative duties are ...
Sick Call Kiosk
A Sick Call Kiosk is a secure, self-service digital terminal that allows incarcerated individuals to submit medical requ...
Pharmacy Interface
A pharmacy interface is a secure digital link between an Electronic Health Record (EHR) system and a pharmacy management...
Lab Result
A lab result refers to the diagnostic information produced from medical tests on collected specimens, such as blood, uri...
Refusal of Treatment
In correctional healthcare, a refusal of treatment occurs when an inmate or detainee declines a medical procedure, presc...
Consent to Treat
Consent to treat refers to the process by which a patient grants permission for a healthcare provider to deliver medical...
Health Assessment
A health assessment is a structured, clinical process used to evaluate an individual’s physical, mental, and behavioral ...
Columbia Suicide Severi...
The Columbia Suicide Severity Rating Scale (C-SSRS) is a trusted clinical instrument used to evaluate suicidal ideation ...
General Anxiety Disorde...
Generalized Anxiety Disorder (GAD) is a chronic mental health condition marked by ongoing, uncontrollable worry that aff...
Abnormal Involuntary Mo...
The Abnormal Involuntary Movement Scale (AIMS) is a validated clinical tool used to detect and monitor the severity of i...
Patient Health Question...
The Patient Health Questionnaire-9 (PHQ-9) is a widely validated clinical tool designed to assess the severity of depres...
Medication Compliance
Medication compliance, or medication adherence, refers to how closely a patient follows their prescribed medical regimen...
TB Screening (TST/IGRA)
Tuberculosis (TB) screening is the process of identifying latent or active TB infections in individuals. In a correction...
Suicide Watch Levels
Suicide watch levels refer to the graduated tiers of mental health supervision used in correctional environments to moni...
Utilization Reports
Utilization reports are structured summaries that examine how healthcare resources, such as clinical services, staffing,...
Surescripts
Surescripts is a secure, nationwide health information network that enables the electronic exchange of prescription data...
Supply & Inventory ...
Supply and inventory tracking is the structured practice of monitoring, managing, and documenting the use, availability,...
Suicide Risk Assessment
Suicide risk assessment is a structured process used by healthcare professionals to evaluate the likelihood that an indi...
Standing Orders
Standing orders are predefined, physician-authorized clinical protocols that empower licensed healthcare staff to initia...
Special Needs Treatment...
A Special Needs Treatment Plan (SNTP) in correctional healthcare is a structured, individualized approach to managing in...
Sick Call in Correction...
In correctional healthcare, “sick call” refers to the structured, routine process through which individuals in custody r...
OMS/JMS Integration
OMS/JMS Integration refers to the connection between an Offender Management System (OMS) or Jail Management System (JMS)...
ePrescribing (eRx)
ePrescribing, or eRx, is the electronic process of creating, transmitting, and fulfilling prescriptions directly from a ...
Medication Pass (Med Pa...
Medication Pass, commonly known as “Med Pass,” refers to the scheduled administration of prescribed medications to indiv...
Role-Based Access Contr...
Role-Based Access Control (RBAC) is a security framework that governs system access by aligning permissions with a user'...
Release Planning
Release planning in correctional healthcare is a structured, multidisciplinary approach designed to help incarcerated in...
Radiology/RIS Interface
A Radiology/RIS Interface is a digital connection between an Electronic Health Record (EHR) system and a Radiology Infor...
ONC-Certified EHR
An ONC-Certified EHR is an electronic health record system that has been reviewed and approved by the Office of the Nati...
Observation Log
An Observation Log is a structured tool used to monitor and document a patient’s physical, behavioral, and psychological...
NCCHC Standards
The NCCHC Standards, developed by the National Commission on Correctional Health Care, provide a comprehensive framework...
Medication Barcode Scan...
Medication barcode scanning is a digital verification process designed to enhance the accuracy of medication administrat...
Medication-Assisted Tre...
Medication-Assisted Treatment (MAT) and Medications for Opioid Use Disorder (MOUD) are proven, evidence-based methods fo...
KOP (Keep-On-Person) Me...
KOP (Keep-On-Person) medications are prescription drugs that incarcerated individuals in correctional facilities are per...
Juvenile Detention EHR
A Juvenile Detention Electronic Health Record (EHR) is a specialized digital system designed to document, manage, and se...
Intake Screening
Intake screening is the first clinical evaluation conducted when someone enters a correctional facility. It serves as a ...
Initial Health Assessme...
An Initial Health Assessment (IHA) is a comprehensive medical and mental health screening conducted when an individual e...
HIPAA in Corrections
HIPAA in corrections refers to the application of the Health Insurance Portability and Accountability Act (HIPAA) in cor...
HIE (Health Information...
A Health Information Exchange (HIE) enables the secure electronic sharing of patient health data across different health...
eMAR (Electronic Medica...
Medication management is one of the most tightly regulated and risk-sensitive aspects of correctional healthcare. With h...
Crisis Intervention
In correctional settings, mental health crises can escalate within minutes, placing both the individual and facility sta...
COWS (Clinical Opiate W...
Opiate withdrawal management is one of the most pressing clinical challenges in correctional healthcare. Many individual...
Cost of Care Per Inmate
Correctional healthcare systems operate under constant pressure to deliver high-quality care while managing limited budg...
Continuity of Medicatio...
The moment an inmate is released from custody is one of the most vulnerable points in their healthcare journey. Many ind...
Clinical Protocols
Correctional healthcare operates in an environment where efficiency, accuracy, and consistency can literally save lives....
Clinical Decision Suppo...
Correctional healthcare operates in one of the most complex care environments imaginable. Providers manage diverse popul...
Carequality Network
Correctional healthcare doesn’t exist in isolation. Inmates often enter custody with incomplete or inaccessible health h...
Care Continuity
In correctional facilities, care continuity isn’t just a clinical goal; it’s a legal, ethical, and operational requireme...
Breach & Incident R...
Correctional facilities handle immense amounts of sensitive health, behavioral, and personal data, often under greater s...
Booking ID / PID Linkin...
In a correctional environment, accurate identification is the backbone of both security and care delivery. Every inmate ...
Behavioral Intervention...
In correctional settings, behavioral health care isn’t just about managing crises; it’s about understanding, tracking, a...
Behavioral Health EHR
Mental and behavioral health issues are among the most critical and complex challenges in correctional environments. Stu...
Audit Trail
In correctional healthcare, trust and accountability are built on transparency. Every action, whether it’s updating a me...
Audit & Compliance ...
In correctional healthcare, accountability is everything. Facilities are subject to oversight by multiple oversight bodi...
ACA Standards for Corre...
The American Correctional Association (ACA) Standards set the benchmark for excellence in correctional management and in...
Chronic Disease Registr...
Correctional facilities manage a population with disproportionately high rates of chronic illnesses such as diabetes, hy...
Data Migration
For correctional healthcare systems, accurate data is everything. It drives clinical decisions, compliance reporting, op...
Chronic Care Clinic
Correctional facilities care for one of the most medically complex populations in the country. Many inmates live with ch...
Tom Green County Detent...
Background The Tom Green County Sheriff’s Office Detention Division supports county detention operations serving the San...
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