WSSA_Annual_Conf_v2
Event

Western States Sheriffs' Associat...

February 28 - March 4, 2026
Reno, NV
FL-Sheriffs_v2
Event

Florida Sheriffs Association Jail...

April 12-14, 2026
Orlando, FL
NCCHC-Spring26_v2
Event

NCCHC – CorrectionalHealth Care

April 18-21, 2026
New Orleans, LA
TJA-Annual_Conf_v2
Event

Texas Jail Association Annual Con...

May 4-8, 2026
San Marcos, TX
JailCON-West26_v2
Event

NIJO West
JailCON26

June 7-10, 2026
Chandler, AZ
ACA-Congress_v2
Event

ACA - 156th Congressof Correction

July 30 - August 2, 2026
Pittsburgh, PA
JailCon-Central26_v2
Event

NIJO Central JailCON26

August 18-20, 2026
Overland Park, KS
NYSSA
Event

NY State Sheriffs' Assoc. Jail Ad...

September 13-17, 2026
Saratoga Springs, NY
JailCON-South26_v2
Event

NIJO South JailCON26

October 13-15, 2026
Chattanooga, TN
NCCHC_Fall26_v2
Event

NCCHC - Correctional Health Care

October 24-28, 2026
Las Vegas, NV
CSSA-2_v2
Event

California State Sheriffs Associa...

November 16-19, 2026
Sonoma, CA
ehrrec
V7
health-2
V8
One-off Card Img
cbi
V7
dashboard
V7
advantage-plan
V7
medicaid
V7
How to Document a Provider Visit
V7
eLearning - V7

How to Document a Provi...

Learn how to document a provider visit using CorrecTek Spark.

Self-Guided

How to Document a Mental Health/Psychiatrist Visit
V7
eLearning - V7

How to Document a Menta...

Learn how to document a MH/psychiatrist visit using CorrecTek Spark.

Self-Guided

How to Document a Nurse Visit
V7
eLearning - V7

How to Document a Nurse...

Learn how to document a nurse visit using CorrecTek Spark.

Self-Guided

How to Document a Dental Visit
V7
eLearning - V7

How to Document a Denta...

Learn how to document a dental visit using CorrecTek Spark.
Self-Guided

Patient Chart Prep
V7
eLearning - V7

Patient Chart Prep

Learn how to prepare a patient’s chart, ensuring allergies, prescriptions, and orders are recorded before going live.

Self-Guided

Accessing the MAR
V7
eLearning - V7

Accessing the MAR

Learn how to review upcoming doses and track administered, missed, or unadministered doses in the Medication Administration Record (MAR).

Self-Guided

Viewing the Patient Timeline
V7
eLearning - V7

Viewing the Patient Tim...

Learn how to access the patient’s timeline to view orders, documents, encounters, and more.

Self-Guided

Password Change - User Level
V7
eLearning - V7

Password Change - User ...

Learn how to change your password through user options.

Self-Guided

CorrecTek Technical Support
V7
eLearning - V7

CorrecTek Technical Sup...

Learn how to contact 24/7 technical support.

Self-Guided

Documenting a New Note
V7
eLearning - V7

Documenting a New Note

Learn how to create a note, such as an unscheduled patient visit, on the patient's chart.

Self-Guided

Generating New Items
V7
eLearning - V7

Generating New Items

Learn how to create new orders in the system, such as blood pressure or blood sugar, based on verbal orders from a provider.

Self-Guided

Creating a New Prescription
V7
eLearning - V7

Creating a New Prescrip...

Provides step-by-step instructions to create a new prescription for a patient.

Self-Guided

Completing Daily Workflow
V7
eLearning - V7

Completing Daily Workfl...

These lessons teach how to complete patient tasks, renew orders, approve/reject items, and review lab results with comments.

Self-Guided

Tasks Due Patients to be Seen Renewal Tasks Labs to Review Approve/Deny Tasks

Contact Search
V7
eLearning - V7

Contact Search

Learn how to use the system column to search the database for any type of added contact - patients, providers, insurance, etc.

Self-Guided

Reviewing the Patient Chart
V7
eLearning - V7

Reviewing the Patient C...

Learn how to access a patient's chart to review medications, allergies, medical history, and other patient-related information.

Self-Guided

Administering a Dose or Treatment (MAR)
V7
eLearning - V7

Administering a Dose or...

Learn how to document a dose or treatment directly from the MAR/TAR.

Self-Guided

Administering a STAT Dose (MAR)
V7
eLearning - V7

Administering a STAT Do...

View step-by-step instructions for documenting a STAT dose that has been administered.

Self-Guided

Discontinuing a Prescription or Order (MAR)
V7
eLearning - V7

Discontinuing a Prescri...

Learn how to discontinue a prescription or order directly from the MAR/TAR.

Self-Guided

Viewing the System Timeline
V7
eLearning - V7

Viewing the System Time...

Learn how to use the System Column to access the system-wide timelines for all patient records.

Self-Guided

Importing Scanned Documents
V7
eLearning - V7

Importing Scanned Docum...

Learn how to upload scanned documents to a patient record.

Self-Guided

Provider Certification
V7
eLearning - V7

Provider Certification

Test your knowledge of the information provided in the lessons.

Approximate Lesson Time: 30 min.

Performing a Med Pass
V7
eLearning - V7

Performing a Med Pass

Learn how to document doses using a Med Pass through the system column.

Self-Guided

Med Pass - Additional Information
V7
eLearning - V7

Med Pass - Additional I...

Learn how to locate a previously started or completed med pass as well how to change a documented dose.

Self-Guided

Nurse Certification
V7
eLearning - V7

Nurse Certification

Test your knowledge of the information provided in the lessons.

Approximate Lesson Time: 30 min.

Assigning Lab Results
V7
eLearning - V7

Assigning Lab Results

Learn how to assign scanned lab results to patients.

Self-Guided

Scheduling Outside Visits
V7
eLearning - V7

Scheduling Outside Visi...

Learn how to create referrals for outside specialists.

Self-Guided

Pending Referrals
V7
eLearning - V7

Pending Referrals

Learn how to review outstanding referrals.

Self-Guided

Release of Medical Information
V7
eLearning - V7

Release of Medical Info...

Learn how to release medical records.

Self-Guided

Trustee/Worker Medical Clearance
V7
eLearning - V7

Trustee/Worker Medical ...

Learn how to clear a trustee/worker for medical duties on behalf of a patient.

Self-Guided

Monthly Statistical Reports
V7
eLearning - V7

Monthly Statistical Rep...

Learn how utilize the Reports Tab to access end-of-month reports to view items such as medication refusal, chronic care visits and more.

Self-Guided

Blood Sugars Due
V7
eLearning - V7

Blood Sugars Due

Learn how to access the list of patients due for a blood sugar reading and document the results.

Self-Guided

Unscheduled Blood Sugar Reading
V7
eLearning - V7

Unscheduled Blood Sugar...

Learn how to document an unscheduled blood sugar reading without working from a predefined list of patients.

Self-Guided

Patients on Special Diets
V7
eLearning - V7

Patients on Special Die...

Learn how to view and print a list of patients who require special diets.

Self-Guided

Adding New Users
V7
eLearning - V7

Adding New Users

Learn how to add new users through the Utilities Tab.

Self-Guided

Editing Users
V7
eLearning - V7

Editing Users

Learn how to edit display and login names using Maintain Users in the Utilities Tab.

Self-Guided

Password Change - Admin Level
V7
eLearning - V7

Password Change - Admin...

Learn how to reset a user’s password using Maintain Users in the Utilities Tab.

Self-Guided

User Departments
V7
eLearning - V7

User Departments

Learn how to manage departments to control user access and privileges in the system.

Self-Guided

User Preferences
V7
eLearning - V7

User Preferences

Learn how administrators can set user preferences via Maintain Users in the Utilities Tab.

Self-Guided

Granting Emergency Access
V7
eLearning - V7

Granting Emergency Acce...

Learn how to grant emergency access to users through Maintain Users in the Utilities Tab.

Self-Guided

Maintaining Departments
V7
eLearning - V7

Maintaining Departments

Learn how to add, remove, or manage departments using the Maintain Departments feature in the Utilities Tab.

Self-Guided

Daily Status Log
V7
eLearning - V7

Daily Status Log

Learn how to trace a user’s activity by accessing the Daily Status Log in the Utilities Tab.

Self-Guided

Suspending a User
V7
eLearning - V7

Suspending a User

Learn how to suspend users no longer at the facility via the Utilities Tab.

Self-Guided

Merging Contacts
V7
eLearning - V7

Merging Contacts

Learn how to merge duplicate patient accounts using the Merge Contacts feature in the Utilities Tab.

Self-Guided

Sealing a Contact
V7
eLearning - V7

Sealing a Contact

Learn how to seal patient or contact records as required through the Utilities Tab.

Self-Guided

Prescription Dictionary Overview
V7
eLearning - V7

Prescription Dictionary...

An overview of the Prescription Dictionary found in the Dictionaries Tab.

Self-Guided

Adding a New Prescription
V7
eLearning - V7

Adding a New Prescripti...

Learn how to add or modify a prescription using the Prescription Dictionary in the Dictionaries Tab.

Self-Guided

Prescription Authorizations
V7
eLearning - V7

Prescription Authorizat...

Learn how to require an authorization for a prescription based on the prescription category.

Self-Guided

Manage 'Unable to Administer' Reasons
V7
eLearning - V7

Manage 'Unable to Admin...

Learn how to add or edit reasons for non-administered orders and prescriptions using the Dictionary Tab.

Self-Guided

Maintain Providers
V7
eLearning - V7

Maintain Providers

Learn how to add or update provider information using the Maintain Providers Dictionary.

Self-Guided

Reports
V7
eLearning - V7

Reports

Learn how to generate reports via the Reports Tab.

Self-Guided

Authorization Requests
V7
eLearning - V7

Authorization Requests

Learn how to create orders that require authorization.

Self-Guided

Reviewing Authorization Requests
V7
eLearning - V7

Reviewing Authorization...

Learn how to view and manage submitted authorization requests.

Self-Guided

Reviewing Log Entries
V7
eLearning - V7

Reviewing Log Entries

Learn how to access and review log entries to track changes made to items.

Self-Guided

Jailer Dashboard
V7
eLearning - V7

Jailer Dashboard

An overview of the dashboard designed to help non-medical staff quickly navigate the system.

Self-Guided

Text Notes
V7
eLearning - V7

Text Notes

Learn how to add and remove virtual sticky notes on a patient.

Self-Guided

Printing a Patient Chart
V7
eLearning - V7

Printing a Patient Char...

Learn how to print a patient’s chart.

Self-Guided

Enabling the Dashboard View
V7
eLearning - V7

Enabling the Dashboard ...

Learn how to customize task views, item counts, and more using color-coded tabs through the dashboard options.

Self-Guided

Barcode Scanner
V7
eLearning - V7

Barcode Scanner

Learn how to use a barcode scanner with Med Pass to document doses.

Self-Guided

Performing an Intake
V7
eLearning - V7

Performing an Intake

Learn how to document a new intake, similar to documenting a new note.

Self-Guided

Nurse Sick Call
V7
eLearning - V7

Nurse Sick Call

Practice documenting a nurse sick call with this simulated lesson.

Self Guided

Patient Chart & New Orders
V7
eLearning - V7

Patient Chart & New Ord...

Learn how to navigate the system to open a patient’s chart and create new orders.

Self-Guided

Med Pass - Missing Dose
V7
eLearning - V7

Med Pass - Missing Dose

Learn what to do when a dose is missing from the Med Pass.

Self-Guided

Med Pass - Missing Patient
V7
eLearning - V7

Med Pass - Missing Pati...

Learn how to handle situations when a patient needs medication but isn't listed on the Med Pass.

Self-Guided

Medical Assistant Certification
V7
eLearning - V7

Medical Assistant Certi...

Test your knowledge of the information provided in the lessons.

Approximate Lesson Time: 30 min.

Patients to be Seen (Graphic Chart)
V7
eLearning - V7

Patients to be Seen (Gr...

As a part of the Daily Workflow Process, learn how to document dental visits using the graphic chart.

Self-Guided

Advanced Dental Features
V7
eLearning - V7

Advanced Dental Feature...

Discover additional features of the dental graphic chart, such as adding a dental class, editing tooth images, and marking primary or permanent teeth.

Self-Guided

Create Prescription
V8
eLearning - V8

Create Prescription

Use this guide to create a prescription outside a system workflow

Written Guide

Daily Status Log
V8
eLearning - V8

Daily Status Log

This guide explains how to access and review the Daily Status Log.

Written Guide

Dental Visits Due
V8
eLearning - V8

Dental Visits Due

Use the Dental Visits Due button to access patients waiting to be seen by a dental provider, follow the workflow, complete required tasks, and document visits.

Written Guide

Document Chart Prep
V8
eLearning - V8

Document Chart Prep

Use this guide to document chart prep in CorrecTek Spark.

Written Guide

Document New Note
V8
eLearning - V8

Document New Note

Use this guide to complete the visit note and electronically sign the encounter.

Written Guide

Experiencing an Outage
V8
eLearning - V8

Experiencing an Outage

Use this guide to manually manage critical patient tracking and administrative data within the CorrecTek Spark EHR System during a facility network or data interface outage.

Written Guide

Frequently Asked Questions
V8
eLearning - V8

Frequently Asked Questi...

Use this guide to handle support requests, manage system adjustments, and troubleshoot hardware using the CorrecTek Spark system.

Written Guide

Granting Emergency Access
V8
eLearning - V8

Granting Emergency Acce...

Use this guide to grant and revoke emergency access in CorrecTek Spark.

Written Guide

How to Document a Dental Provider Visit
V8
eLearning - V8

How to Document a Denta...

Use this guide to document a dental visit using the CorrecTek Spark EHR System.

Written Guide

How to Document a MH/Psychiatrist Visit
V8
eLearning - V8

How to Document a MH/Ps...

Use this guide to document a Mental Health or Psychiatrist visit using the CorrecTek Spark EHR System.

Written Guide

How to Document a Provider Visit
V8
eLearning - V8

How to Document a Provi...

This guide explains how to document a Medical Provider visit using the CorrecTek Spark EHR System.

Written Guide

Initiate Order
V8
eLearning - V8

Initiate Order

Use this guide to initiate repeating and single-treatment orders in CorrecTek Spark.

Written Guide

Introduction to CorrecTek Spark and the Desktop.
V8
eLearning - V8

Introduction to CorrecT...

Use this guide to navigate, search and customize the home screen in CorrecTek Spark.

Written Guide

Maintain Departments
V8
eLearning - V8

Maintain Departments

Use this guide to add or remove users from departments using the CorrecTek Spark EHR software.

Written Guide

Maintain Providers
V8
eLearning - V8

Maintain Providers

Use this guide to add providers to the dictionary in CorrecTek Spark.

Written Guide

Maintain Users
V8
eLearning - V8

Maintain Users

This guide explains how to add or edit users using the CorrecTek Spark EHR software.

Written Guide

Maintaining Sealed Contacts
V8
eLearning - V8

Maintaining Sealed Cont...

Use Maintaining Sealed Contacts to seal, view or unseal a contact record.

Written Guide

Maintaining the Prescription Dictionary
V8
eLearning - V8

Maintaining the Prescri...

Use this guide to add a prescription to the dictionary database in CorrecTek Spark EHR system.

Written Guide

Managing Departments
V8
eLearning - V8

Managing Departments

Use this guide to add or remove users from departments using the CorrecTek Spark EHR software.

Written Guide

MAR
V8
eLearning - V8

MAR

Use this guide to open the MAR, document doses or treatments, and discontinue an order or prescription. For demonstration purposes, the steps in this guide begin from the Active Patients button.

Written Guide

Med Pass
V8
eLearning - V8

Med Pass

Use this guide to safely initiate a Med Pass, accurately record administered or declined medications, and finalize the session with in CorrecTek Spark.

Written Guide

Medication Administration Record (MAR)
V8
eLearning - V8

Medication Administrati...

Use this guide to open the MAR, document doses or treatments, and discontinue an order or prescription. For demonstration purposes, the steps in this guide begin from the Active Patients button.

Written Guide

Merge Contacts
V8
eLearning - V8

Merge Contacts

Use this guide to merge two contact records using the CorrecTek Spark EHR software.

Written Guide

Monthly Statistical Reports
V8
eLearning - V8

Monthly Statistical Rep...

Use this guide to access and review Monthly Statistical Reports.

Written Guide

Orders Awaiting Authorization
V8
eLearning - V8

Orders Awaiting Authori...

Use this guide to access the Orders Awaiting Authorization workflow and approve or deny orders.

Written Guide

Patients on Special Diets
V8
eLearning - V8

Patients on Special Die...

Use this guide to access the Patients on Special Diets list in CorrecTek Spark.

Written Guide

Patients on Worker Clearance
V8
eLearning - V8

Patients on Worker Clea...

Use this guide to access and print the Patients on Worker Clearance list in CorrecTek Spark.

Written Guide

Patients to Be Seen
V8
eLearning - V8

Patients to Be Seen

Use the Patients To Be Seen button to view and manage the list of patients who are scheduled for care.

Written Guide

Pending Outside Visits to be Scheduled
V8
eLearning - V8

Pending Outside Visits ...

Use this guide to access the referral screen and schedule outside visits in CorrecTek Spark.

Written Guide

Pending Referrals
V8
eLearning - V8

Pending Referrals

Use this guide to access the referral screen, document completed appointments or handle cancelled and rescheduled visits within CorrecTek Spark.

Written Guide

Perio Exams Due
V8
eLearning - V8

Perio Exams Due

Use this guide to understand how to follow the perio exam workflow, complete required tasks, and document visits.

Written Guide

Prescription Authorizations
V8
eLearning - V8

Prescription Authorizat...

Use this guide to configure prescription authorization settings in CorrecTek Spark EHR system.

Written Guide

Release of Medical Information
V8
eLearning - V8

Release of Medical Info...

Use this guide to access and complete a Release of Medical Information in CorrecTek Spark.

Written Guide

Request Technical Support
V8
eLearning - V8

Request Technical Suppo...

Use this guide to request help using the Request Technical Support option in the CorrecTek Spark desktop.

Written Guide

Reset Password
V8
eLearning - V8

Reset Password

Use this guide to reset a user's password via Maintain Users using the CorrecTek Spark EHR software.

Written Guide

Reset User Password
V8
eLearning - V8

Reset User Password

Use this guide to reset a user's password via Maintain Users using the CorrecTek Spark EHR software.

Written Guide

Running Reports
V8
eLearning - V8

Running Reports

Use this guide to access and review reports in CorrecTek Spark EHR system.

Written Guide

Search Contacts
V8
eLearning - V8

Search Contacts

Step-by-step guide search for specific contacts in the CorrecTek Spark EHR system.

Written Guide

Suspending a User
V8
eLearning - V8

Suspending a User

Use this guide to suspend users in CorrecTek Spark EHR software.

Written Guide

System Timeline
V8
eLearning - V8

System Timeline

Use this guide to access the System Timeline, select categories, and review entries in CorrecTek Spark.

Written Guide

Timeline
V8
eLearning - V8

Timeline

Use this guide to access the Timeline, select categories, and review entries in CorrecTek Spark.

Written Guide

Unable to Administer Reasons
V8
eLearning - V8

Unable to Administer Re...

Use this guide to add an unable to administer reason to the dictionary in CorrecTek Spark EHR system.

Written Guide

Unassigned Scanned Documents
V8
eLearning - V8

Unassigned Scanned Docu...

This guide explains how to upload an external record using the CorrecTek Electronic Health Record (EHR) system in non-hosted environments where CorrecTek is installed and managed on the organization’s internal infrastructure.

Written Guide

Upload External Document
V8
eLearning - V8

Upload External Documen...

Use this guide to attach an external document in CorrecTek Spark for non-hosted environments.

Written Guide

User Preferences
V8
eLearning - V8

User Preferences

Use this guide to access and edit User Preferences using the CorrecTek Spark EHR software.

Written Guide

Viewing a Log
V8
eLearning - V8

Viewing a Log

Use this guide to access and review a log in CorrecTek Spark EHR system.

Written Guide

View Options
V8
eLearning - V8

View Options

Use this guide to access various views in the CorrecTek Spark EHR system.

Written Guide

Viewing the Patient Chart
V8
eLearning - V8

Viewing the Patient Cha...

Use this guide to open and navigate a patient's chart in CorrecTek Spark.

Written Guide

CBI Tier 1 Instructions
V8
eLearning - V8

CBI Tier 1 Instructions

Use this guide to access and review Basic (Tier 1) CBI Dashboards.

Written Guide

CBI Tier 2 Instructions
V8
eLearning - V8

CBI Tier 2 Instructions

Use this guide for advanced options, screens and reports using CBI Dashboards.

Written Guide

Blog

How CorrecTek EHR is Se...

As correctional healthcare evolves toward clinic-style care delivery models, facilities require an Electronic Health Rec...

Blog

How Medicaid Reentry Wa...

Key Takeaways Medicaid waivers are expanding healthcare access before release Reentry is a high-risk period for justice-...

Blog

The Operational Cost of...

Key Takeaways Paper-based healthcare systems create inefficiencies in jail operations Fragmented records slow clinical d...

Blog

The Hidden Liability in...

Key Takeaways Poor documentation is one of the leading sources of liability in jail healthcare Fragmented and delayed re...

Blog

EHR Pricing Explained: ...

Implementing an Electronic Health Record (EHR) system is a significant investment, but how much does it actually cost? I...

Blog

8 Ways Electronic Healt...

Healthcare should be a place of healing and safety. Yet, the reality reveals a stark contrast. About 1 in 10 patients wo...

Blog

Understanding the Medic...

The Medicaid 1115 waiver is a vital mechanism in the U.S. healthcare system, allowing states to explore innovative appro...

Blog

Bridging Accountability...

In today’s fast-paced business environment, organizations across all industries are driven by the need for accountabilit...

Blog

8 Key Considerations fo...

Transitioning from paper charts to an Electronic Healthcare Record (EHR) system is a critical step in modernizing health...

Glossary

Offline/Downtime Mode

Offline/Downtime Mode is a feature in an Electronic Health Record (EHR) system that lets authorized healthcare staff acc...

Glossary

Substance Use Disorder ...

A Substance Use Disorder (SUD) assessment is a structured clinical evaluation used to identify whether a person has a su...

Glossary

Psychiatric Medication ...

Psychiatric medication management is the structured process of prescribing, administering, monitoring, documenting, and ...

Glossary

Mental Status Exam (MSE...

A Mental Status Exam (MSE) is a structured clinical assessment that evaluates a patient’s current psychological, emotion...

Glossary

Antisocial Behavior Pla...

An Antisocial Behavior Plan (ABP) is a structured, individualized care and management plan used to identify, monitor, an...

Glossary

Trauma-Informed Care

Trauma-informed care is a healthcare delivery approach that recognizes how deeply trauma can shape a person’s health, be...

Glossary

Competency Evaluation

Competency evaluation is a structured approach to determining whether healthcare professionals have the knowledge, clini...

Glossary

Mental Health Crisis Be...

A mental health crisis bed is a designated, clinically supervised space within a correctional facility for individuals e...

Glossary

Psychiatric Inpatient A...

Psychiatric inpatient admission is the process of placing an individual in a secure, structured clinical setting for int...

Glossary

Group Therapy Documenta...

Group therapy documentation is the structured record of clinical interactions, interventions, and participant responses ...

Glossary

Residential Treatment P...

A Residential Treatment Program (RTP) is a structured, 24-hour therapeutic care setting designed for individuals who nee...

Glossary

Quality Improvement (QI...

A Quality Improvement (QI) Program is a structured, data-driven approach healthcare organizations use to improve patient...

Glossary

Compassionate Release D...

Compassionate release documentation includes the clinical, legal, and administrative records used to support an incarcer...

Glossary

Involuntary Medication ...

An Involuntary Medication Order (IMO) is a legally authorized directive that allows healthcare providers to administer m...

Glossary

Informed Consent Docume...

Informed consent documentation records a patient’s voluntary agreement to a medical treatment, procedure, or interventio...

Glossary

ADA Accommodation (Corr...

ADA accommodation in corrections refers to the modifications, adjustments, and services provided within correctional fac...

Glossary

BOP Standards

BOP Standards are the clinical, administrative, and operational guidelines set by the Federal Bureau of Prisons (BOP) to...

Glossary

PBNDS Standards (Perfor...

PBNDS Standards are a set of federally established guidelines developed by U.S. Immigration and Customs Enforcement (ICE...

Glossary

Responsible Health Auth...

A Responsible Health Authority (RHA) is the licensed healthcare professional designated to oversee the delivery, quality...

Glossary

CPOE (Computerized Phys...

Computerized Physician Order Entry (CPOE) is a digital system that enables healthcare providers to enter, manage, and tr...

Glossary

Deliberate Indifference

Deliberate indifference is a legal standard in correctional healthcare that describes situations in which a staff member...

Glossary

PRN Order

A PRN order, derived from the Latin term “pro re nata” meaning “as needed,” is a medical directive that allows healthcar...

Glossary

Medication Destruction ...

A Medication Destruction Log is a formal record used to document the disposal of medications that are expired, contamina...

Glossary

Narcotic Count Log

A Narcotic Count Log is a controlled record used to track the inventory of narcotic medications within a healthcare sett...

Glossary

Pill Line

The pill line refers to the structured process in correctional facilities where prescribed medications are dispensed to ...

Glossary

Pharmacy Consultation

Pharmacy consultation is a clinical service in which pharmacists review, evaluate, and guide medication therapy to ensur...

Glossary

Medication Co-Pay

A medication co-pay is a fixed fee patients pay when they receive prescribed medications or related healthcare services....

Glossary

Non-Formulary Request

A non-formulary request is a formal process healthcare providers use to obtain approval for a medication not included on...

Glossary

Directly Observed Thera...

Directly Observed Therapy (DOT) is a clinical practice in which a healthcare professional watches a patient take their p...

Glossary

Controlled Substance Wo...

A controlled substance workflow is the set of structured processes used to manage, track, dispense, and document medicat...

Glossary

Chronic Disease Managem...

Chronic Disease Management refers to the ongoing, coordinated care and monitoring of individuals with long-term health c...

Glossary

Prenatal Care in Correc...

Prenatal care in corrections refers to the medical, behavioral, and support services provided to pregnant individuals du...

Glossary

Dialysis in Corrections

Dialysis in corrections refers to the delivery of life-sustaining renal replacement therapy to incarcerated individuals ...

Glossary

Dental Screening

Dental screening refers to the initial assessment of an individual’s oral health to identify existing conditions, urgent...

Glossary

Infirmary-Level Care

Infirmary-level care refers to an elevated level of on-site medical service within a correctional facility for individua...

Glossary

Clinical Workflow

Clinical workflow refers to the organized sequence of steps that healthcare professionals follow to deliver patient care...

Glossary

Reporting

Reporting is the structured process of collecting, analyzing, and presenting data to assess performance and guide improv...

Glossary

Dashboard

A dashboard in correctional healthcare serves as a centralized, real-time interface that visually presents essential cli...

Glossary

Patient Chart

A patient chart is a detailed medical record that captures a patient’s health history, clinical assessments, treatment p...

Glossary

Requisition

A requisition is a formal request used within an organization to initiate the process of obtaining goods, services, or r...

Glossary

Radiology Interface

A radiology interface serves as a digital connection between an Electronic Health Record (EHR) system and radiology plat...

Glossary

Productivity

Productivity in healthcare refers to the efficiency and effectiveness with which clinical and administrative duties are ...

Glossary

Referral

In correctional healthcare, a referral is a directive to transfer a patient from one provider or level of care to anothe...

Glossary

Sick Call Kiosk

A Sick Call Kiosk is a secure, self-service digital terminal that allows incarcerated individuals to submit medical requ...

Glossary

Pharmacy Interface

A pharmacy interface is a secure digital link between an Electronic Health Record (EHR) system and a pharmacy management...

Glossary

Interface

In the context of electronic health records (EHRs), an interface is a digital connection that allows two or more systems...

Glossary

Lab Result

A lab result refers to the diagnostic information produced from medical tests on collected specimens, such as blood, uri...

Glossary

Refusal of Treatment

In correctional healthcare, a refusal of treatment occurs when an inmate or detainee declines a medical procedure, presc...

Glossary

Consent to Treat

Consent to treat refers to the process by which a patient grants permission for a healthcare provider to deliver medical...

Glossary

Health Assessment

A health assessment is a structured, clinical process used to evaluate an individual’s physical, mental, and behavioral ...

Glossary

Columbia Suicide Severi...

The Columbia Suicide Severity Rating Scale (C-SSRS) is a trusted clinical instrument used to evaluate suicidal ideation ...

Glossary

General Anxiety Disorde...

Generalized Anxiety Disorder (GAD) is a chronic mental health condition marked by ongoing, uncontrollable worry that aff...

Glossary

Abnormal Involuntary Mo...

The Abnormal Involuntary Movement Scale (AIMS) is a validated clinical tool used to detect and monitor the severity of i...

Glossary

Patient Health Question...

The Patient Health Questionnaire-9 (PHQ-9) is a widely validated clinical tool designed to assess the severity of depres...

Glossary

Medication Compliance

Medication compliance, or medication adherence, refers to how closely a patient follows their prescribed medical regimen...

Glossary

TB Screening (TST/IGRA)

Tuberculosis (TB) screening is the process of identifying latent or active TB infections in individuals. In a correction...

Glossary

Suicide Watch Levels

Suicide watch levels refer to the graduated tiers of mental health supervision used in correctional environments to moni...

Glossary

Utilization Reports

Utilization reports are structured summaries that examine how healthcare resources, such as clinical services, staffing,...

Glossary

Surescripts

Surescripts is a secure, nationwide health information network that enables the electronic exchange of prescription data...

Glossary

Supply & Inventory ...

Supply and inventory tracking is the structured practice of monitoring, managing, and documenting the use, availability,...

Glossary

Suicide Risk Assessment

Suicide risk assessment is a structured process used by healthcare professionals to evaluate the likelihood that an indi...

Glossary

Standing Orders

Standing orders are predefined, physician-authorized clinical protocols that empower licensed healthcare staff to initia...

Glossary

Special Needs Treatment...

A Special Needs Treatment Plan (SNTP) in correctional healthcare is a structured, individualized approach to managing in...

Glossary

Sick Call in Correction...

In correctional healthcare, “sick call” refers to the structured, routine process through which individuals in custody r...

Glossary

OMS/JMS Integration

OMS/JMS Integration refers to the connection between an Offender Management System (OMS) or Jail Management System (JMS)...

Glossary

ePrescribing (eRx)

ePrescribing, or eRx, is the electronic process of creating, transmitting, and fulfilling prescriptions directly from a ...

Glossary

Medication Pass (Med Pa...

Medication Pass, commonly known as “Med Pass,” refers to the scheduled administration of prescribed medications to indiv...

Glossary

Role-Based Access Contr...

Role-Based Access Control (RBAC) is a security framework that governs system access by aligning permissions with a user'...

Glossary

Release Planning

Release planning in correctional healthcare is a structured, multidisciplinary approach designed to help incarcerated in...

Glossary

Radiology/RIS Interface

A Radiology/RIS Interface is a digital connection between an Electronic Health Record (EHR) system and a Radiology Infor...

Glossary

ONC-Certified EHR

An ONC-Certified EHR is an electronic health record system that has been reviewed and approved by the Office of the Nati...

Glossary

Observation Log

An Observation Log is a structured tool used to monitor and document a patient’s physical, behavioral, and psychological...

Glossary

NCCHC Standards

The NCCHC Standards, developed by the National Commission on Correctional Health Care, provide a comprehensive framework...

Glossary

Medication Barcode Scan...

Medication barcode scanning is a digital verification process designed to enhance the accuracy of medication administrat...

Glossary

Medication-Assisted Tre...

Medication-Assisted Treatment (MAT) and Medications for Opioid Use Disorder (MOUD) are proven, evidence-based methods fo...

Glossary

KOP (Keep-On-Person) Me...

KOP (Keep-On-Person) medications are prescription drugs that incarcerated individuals in correctional facilities are per...

Glossary

Juvenile Detention EHR

A Juvenile Detention Electronic Health Record (EHR) is a specialized digital system designed to document, manage, and se...

Glossary

Intake Screening

Intake screening is the first clinical evaluation conducted when someone enters a correctional facility. It serves as a ...

Glossary

Initial Health Assessme...

An Initial Health Assessment (IHA) is a comprehensive medical and mental health screening conducted when an individual e...

Glossary

HIPAA in Corrections

HIPAA in corrections refers to the application of the Health Insurance Portability and Accountability Act (HIPAA) in cor...

Glossary

HIE (Health Information...

A Health Information Exchange (HIE) enables the secure electronic sharing of patient health data across different health...

Glossary

Formulary

In correctional healthcare, every medication decision must strike a balance between clinical necessity, cost-effectivene...

Glossary

eMAR (Electronic Medica...

Medication management is one of the most tightly regulated and risk-sensitive aspects of correctional healthcare. With h...

Glossary

Crisis Intervention

In correctional settings, mental health crises can escalate within minutes, placing both the individual and facility sta...

Glossary

COWS (Clinical Opiate W...

Opiate withdrawal management is one of the most pressing clinical challenges in correctional healthcare. Many individual...

Glossary

Cost of Care Per Inmate

Correctional healthcare systems operate under constant pressure to deliver high-quality care while managing limited budg...

Glossary

Continuity of Medicatio...

The moment an inmate is released from custody is one of the most vulnerable points in their healthcare journey. Many ind...

Glossary

Clinical Protocols

Correctional healthcare operates in an environment where efficiency, accuracy, and consistency can literally save lives....

Glossary

Clinical Decision Suppo...

Correctional healthcare operates in one of the most complex care environments imaginable. Providers manage diverse popul...

Glossary

Carequality Network

Correctional healthcare doesn’t exist in isolation. Inmates often enter custody with incomplete or inaccessible health h...

Glossary

Care Continuity

In correctional facilities, care continuity isn’t just a clinical goal; it’s a legal, ethical, and operational requireme...

Glossary

Breach & Incident R...

Correctional facilities handle immense amounts of sensitive health, behavioral, and personal data, often under greater s...

Glossary

Booking ID / PID Linkin...

In a correctional environment, accurate identification is the backbone of both security and care delivery. Every inmate ...

Glossary

Behavioral Intervention...

In correctional settings, behavioral health care isn’t just about managing crises; it’s about understanding, tracking, a...

Glossary

Behavioral Health EHR

Mental and behavioral health issues are among the most critical and complex challenges in correctional environments. Stu...

Glossary

Audit Trail

In correctional healthcare, trust and accountability are built on transparency. Every action, whether it’s updating a me...

Glossary

Audit & Compliance ...

In correctional healthcare, accountability is everything. Facilities are subject to oversight by multiple oversight bodi...

Glossary

ACA Standards for Corre...

The American Correctional Association (ACA) Standards set the benchmark for excellence in correctional management and in...

Glossary

Chronic Disease Registr...

Correctional facilities manage a population with disproportionately high rates of chronic illnesses such as diabetes, hy...

Glossary

Data Migration

For correctional healthcare systems, accurate data is everything. It drives clinical decisions, compliance reporting, op...

Glossary

Chronic Care Clinic

Correctional facilities care for one of the most medically complex populations in the country. Many inmates live with ch...

Case Study

Tom Green County Detent...

Background The Tom Green County Sheriff’s Office Detention Division supports county detention operations serving the San...

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