CorrecTek stands out as a credible EHR provider, anchored by our federal certifications and a proven track record. Our Spark electronic health record system is ONC Certified for Health IT, meaning it meets the stringent requirements set by the Office of the National Coordinator for Health Information Technology. This certification ensures our platform adheres to the highest standards for security, interoperability, and functionality, giving you confidence in our commitment to data integrity and efficient information exchange. Spark is also EPCS Certified, which allows for electronic prescribing of controlled substances. This critical capability helps reduce prescription fraud and enhances patient safety by securely managing controlled medication workflows.

Beyond certifications, CorrecTek brings over two decades of experience in providing configurable electronic health record systems tailored for complex care environments. More than 120 organizations across 30+ U.S. states rely on our Spark platform to support compliance, streamline documentation, and optimize daily operations. Our dedicated team is known for responsive service and long-term support, building lasting customer relationships year after year.

CorrecTek's Spark EHR software is purpose-built for complex care environments that demand a specialized approach to health information management. This includes correctional facilities, juvenile detention centers, behavioral health programs, and other specialized treatment and residential settings.

These unique environments require an EHR that's both powerful and highly configurable. Our Spark platform is designed to be fully adaptable, providing the tools to effectively manage medical, mental health, and transitional services. We understand the intricate workflows of these facilities, offering a system that supports your team in providing clear, secure, and compliant care, unlike generic, one-size-fits-all solutions.

CorrecTek’s Spark EHR system offers two primary investment options: a one-time purchase or a lease option. This flexibility helps meet diverse organizational needs.

Regardless of your chosen option, you'll receive:

• A full-service implementation overseen by a dedicated project manager
• Three standard interfaces are included with each implementation.
• The ability to add additional interface as your needs evolve (separate fees apply).
• 24/7 technical support and software upgrades for your Spark system.

For the purchase option:

• A one-time, upfront cost calculated based on capacity tiers, accommodating organizations from smaller teams to multi-site organizations.
• You'll pay separate monthly fees for the 24/7 technical support, software upgrades, and ongoing maintenance.

For the lease option:

• A one-time lease fee is due upfront.
• You'll pay a recurring monthly fee with a minimum 12-month term, which includes your 24/7 technical support, software upgrades, and ongoing maintenance.

We work closely with you to understand your specific requirements and help determine which option, and what configuration, provides the best fit for your organization.

Yes, customization is a foundational element of CorrecTek’s Spark electronic health record platform. While many systems offer limited flexibility, our Spark EHR is designed for extensive configuration, ensuring it genuinely aligns with your operations.

This means every component, from patient intake and charting templates to unique documentation flows and comprehensive reporting, can be precisely adapted. We tailor the Spark platform to reflect your organization's specific workflows, diverse staffing models, and stringent compliance requirements. Our team partners directly with yours to implement these configurations effectively from day one, equipping your staff and supporting your daily operations rather than creating bottlenecks.

Yes, CorrecTek’s Spark EHR system is designed with usability and efficiency at its core, making it making it straightforward for staff to learn and integrate into their daily workflows. We understand that effective EHR adoption hinges on ease of use.

The Spark platform features a clear, logical interface that prioritizes quick and accurate data entry for the day-to-day user. It significantly reduces the need for manual typing, focusing instead on structured inputs and direct selections for common tasks like charting, medication management, and scheduling. This design helps reduce errors and makes workflows quicker. Our comprehensive training during implementation, combined with continuous access to our eLearning courses and ongoing support, ensures your team can quickly gain proficiency and work confidently within Spark from day one.

Implementation timelines for CorrecTek’s Spark EHR platform are tailored to each organization's unique size and specific needs, so there's no single, fixed duration. However, our dedicated team actively manages the entire process from start to finish, ensuring an efficient and smooth transition.

This comprehensive approach includes all critical phases: initial system setup, precise configuration of your Spark system, thorough user training, and hands-on go-live support. We maintain close engagement throughout every step, focusing on keeping the project on track and minimizing any disruptions to your daily operations and staff productivity. While the exact timeline is customized, our goal is always a smooth and timely integration that supports your team effectively.

Transferring information from your previous system to CorrecTek’s Spark EHR system can be vital for continuity of care. While organizations approach this differently, we offer two optional data migration services to support your needs:

• Active Patient Data Migration: This involves current, active patient information. It's completed before your system goes live with Spark and includes extensive data validation.
• Archival Data Migration: This handles all inactive or historical patient data. It typically takes longer due to volume and can be completed after your Spark system is live.

Our team works closely with your organization to develop a tailored migration plan. This includes extracting data from your current system, ensuring its accuracy and consistency, and securely importing it into Spark. Our experts then manage this process, aiming for a smooth transition with minimal disruption to your operations. The goal is to get your Spark EHR populated efficiently, so your team can quickly begin working with complete, accessible records.

Yes, comprehensive training is a core component of every CorrecTek Spark EHR implementation. We ensure your staff is fully prepared to utilize the Spark system effectively from day one. This includes detailed in-person or remote go-live training sessions tailored to your team's needs. Additionally, your organization gains access to our eLearning courses, which serves as a vital resource for ongoing support. Staff can confidently build their skills with Spark through step-by-step tutorials and role-specific learning paths.

For organizations seeking continuous access to refresher training and expanded onboarding support, we offer the optional CorrecTek Advantage Plan. This service provides unlimited training and configuration requests for a fixed monthly fee, eliminating hourly charges or quoting delays. It's designed to ensure your team maintains peak proficiency and adapts seamlessly to any changes or new staff.

Once your CorrecTek Spark EHR system is live, you'll benefit from dedicated, ongoing support designed to ensure smooth daily operations. Our in-house support team is readily available to assist with any post-implementation needs related to the Spark platform.

You can reach us 24/7 for technical issues, system questions, and workflow adjustments. Our internal experts provide direct help and truly understand your specific environment and the nuances of your Spark EHR. We aim to deliver quick, informed responses that help resolve your concerns and keep your team moving forward without interruption.

Yes, effective integrations are a core capability of the CorrecTek Spark EHR system. We understand the importance of your existing infrastructure, and our platform is designed to connect with various third-party systems and data sources your organization relies on.

This includes common interfaces with labs, pharmacies, patient tracking tools, and communication platforms. Our team works closely with yours to build and maintain these essential connections, ensuring data moves securely and reliably between all your systems. This approach helps create a unified data flow, supporting comprehensive information exchange across your operations.

At CorrecTek, data security and compliance are fundamental to the design of our Spark EHR system. We're committed to safeguarding sensitive information by adhering to stringent federal guidelines, including HIPAA.

To protect data, your Spark EHR system incorporates fundamental safeguards. These include secure access controls to manage who can view what information, audit trails for tracking all system activities, and advanced data encryption to secure information both in transit and at rest. Beyond federal mandates, the Spark platform is also designed with configurable workflows to actively help organizations meet their unique internal policies and external standards from accrediting bodies like NCCHC, ACA, and AJA. This ensures the system supports your commitment to maintaining the highest levels of security and regulatory adherence.

CorrecTek’s Spark EHR system is designed to support a wide range of organizations, accommodating needs from individual sites to extensive, multi-site systems. Whether you're a local operation or manage a broad network across multiple states, our platform is built to scale with your specific requirements.

The Spark platform's configurability is central to this adaptability. It can be precisely tailored to fit diverse staffing models, complex workflows, and varied reporting needs, all while aligning with different budget considerations. This means Spark adapts to help organizations of any size meet their unique operational goals.